Key Responsibilities:

• Respond to client inquiries in a timely manner.
• Troubleshoot and resolve issues efficiently.
• Keep detailed records of customer interactions.
• Offer product information and troubleshooting support.
• Collect client feedback to enhance service quality.

Requirements:

• Outstanding English communication skills.
• Previous experience in customer support is preferred.
• Strong problem-solving skills.
• Empathy and a customer-first approach.
• Ability to efficiently handle multiple tasks.

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